RMM/NOC Team

RMM Administrator
  • I grew up in the small town of Inez Kentucky. To date, the population is less than 700.
  • I live with my fiancée and her 11-year-old daughter. We love dogs and have 2 Shih Tzu’s.
  • Although I did go to school for it, I landed my first IT job by accident. One of the internal IT technicians at my old job left. I volunteered to help part-time, and was soon hired on as a full–time tech.
  • Since working at NetGain, my certifications include the MCSE and Certified N-central Technician by SolarWinds.
  • Outside of NetGain, I enjoy video games and watching movies. An obscure hobby of mine is collecting and playing with yo-yos.
Technical Documentation Specialist
  • I am a Lexington native, however, I have roots in Chicago and Japan.
  • I hosted an award-winning radio show named The Party Panda Power Hour that featured various genres of EDM and lot’s of me speaking awkwardly, but funnily to myself.
  • I am really good at learning as much as I can about a subject that interests me in 3 months and then moving on to the next thing. Things like chess, bowling, gardening, and fermenting foodstuffs.
  • If I had to choose between tacos and pizza for the rest of my life, I would definitely choose pizza. I’ve never had a life-changing taco, but I’ve definitely had some pizza that made me question why other pizzas exist.
  • I tend to find that my ultimate pleasures in life are making people laugh and cooking amazing food (my grilled chicken wings are better than any you’ve ever had, guaranteed).
  • Thank you for visiting Meet the Helpdesk. I hope you’ve enjoyed your time.